IT Specialist

Job Description

Key Responsibilities:

Troubleshooting and Problem-Solving:
Diagnose and resolve hardware, software, and networking issues.
Provide timely technical support to end-users.
System Maintenance:
Perform regular updates and patches for software and operating systems.
Maintain and repair IT equipment.
User Assistance and Training:
Assist employees in understanding and using technology effectively.
Provide training on new systems or software as needed.
Documentation and Reporting:
Maintain logs of support activities and solutions.
Document IT processes and configurations.
Network and Security:
Support network infrastructure, ensuring uptime and reliability.
Enforce cyber security measures, including antivirus updates and monitoring.
Asset Management:
Track and manage IT assets like laptops, servers, and licenses.
Assist in procurement and inventory management of IT equipment.
Desired Candidate Profile

Any Nationality

Bachelors in Computer Application(Computers), Bachelor of Technology/Engineering(Computers)

Male

2–5 years in IT support or related role.
Hands-on experience with Windows, macOS, and Linux operating systems.
Proficiency in troubleshooting hardware, software, and network issues.
Certifications preferred:

CompTIA A+, Network+, or Security+
Microsoft Certified: Modern Desktop Administrator Associate
ITIL Foundation Certification