Sales & Reservations – Customer Service Representative (B1)

Jobs
Saudia Arabia
January 21, 2026
Full Time
Application ends: January 3, 2027
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Job Description

Sales & Reservations – Customer Service Representative (B1)

Location: Saudi Arabia

Shift: 24×7 | Voice & Non-Voice
� Contract: 18 Months
Nationality: Saudi Nationals Only

Education: High School (Diploma/Bachelor preferred)
Experience: 0–5 Years

Handle flight bookings, changes, cancellations & after-sales support
Process payments and ancillary services (seats, extra baggage, etc.)
Support corporate, agency & government bookings
Assist with airline holidays (hotels, flights, attractions)
Respond to customer inquiries professionally as per SOPs

Desired Candidate Profile

Saudi Arabian

Secondary School, Intermediate School, Bachelor of Commerce, Bachelor of Arts

Any

Strong customer service & problem-solving skills
Excellent verbal & written communication
Ability to handle difficult customers with empathy
Basic computer skills (typing, MS Office)
Good multitasking & information processing skills

Language Requirements

Arabic: Read / Write / Speak (Fluent)

English: Read / Write / Speak (High proficiency)

Urdu: Read / Write / Speak (Preferred)

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