Aftermarket Sales Consultant

Job Description

As a Sales Consultant, you will be responsible for driving incremental Spare Parts sales with current customers and developing new customers within the assigned area. This involves on-site visits, prospecting, quoting/asking for business, successfully closing the sale, and customer follow-up. You will bring value-added solutions through relationship building and technical knowledge.

What you will do:

Achieve Parts sales and profitability targets and deliver the business plan by selling Aftermarket products to the customers
Handle customer inquiries and communications, ensuring excellent customer experience, resolving customer complaints, and implementing methods to exceed customer expectations
Update customers, search the market for new customers and parts sales shops
Analyze and manage parts business potential and penetration to the assigned customers
Gather and report back market intelligence in the area of Aftermarket, propose new parts ranges to be added to the existing offerings
Ensure that customer’s monthly overdues are not more than the agreed target
Desired Candidate Profile

Any Nationality

Any Graduation

Any

Required skills to be successful:

Demonstrated customer service skills and the ability to develop strong business relationships
Strong sales skills including the ability to sell opportunities, ideas, and concepts, strong negotiation and closing skills
Commercial attitude and understanding
Negotiation skills and business-minded
Able to deal professionally with customer middle and senior management and operators/technicians
Skilled at self-planning and time management
Presentable and able to promote the company
Strong computer skills including good working knowledge of Microsoft Office
Good communicator in English; Arabic is an advantage

What equips you for the role:

A Degree or Diploma or equivalent Technical qualification
A strong technical knowledge of earthmoving machines, with a minimum of 5 years Parts and/or workshop experience
Excellent communication and inter-personal skills
Self-motivated and customer-focused nature
Must maintain a high standard of ethics and integrity