Telecaller

Job Description

Able to communicate in Arabic and English

– Schedule and manage appointments with customers on behalf of our clients, ensuring all details are accurately recorded.

– Communicate with customers via phone, email, and chat in both [Language 1] and [Language 2] to set and confirm appointments.
Accurately document appointment details, customer communications, and any changes in our database.
– Evaluate the quality of appointments set, ensuring that agents are fully prepared and that customer expectations are being met.
– Work with management to identify areas of improvement in the appointment-setting process.

Desired Candidate Profile

Indian

Bachelor of Commerce, Bachelor of Business Administration, Bachelor of Arts, Bachelor of Architecture

Any