QA QC Manager

Job Description

In this pivotal role, the primary business need is to establish and maintain a strategic framework for Quality Assurance (QA) and Quality Control (QC) that aligns seamlessly with organizational objectives. The purpose extends beyond mere compliance, aiming to elevate the overall quality standards of products and services, fostering customer satisfaction and bolstering market competitiveness. As a leader in QA/QC, the focus is on providing direction to a dedicated team, ensuring they are equipped with the necessary guidance and resources to consistently deliver high-quality results. The role involves collaborative efforts with cross-functional teams to integrate quality measures across the entire product or project lifecycle, fostering a holistic approach to quality management. Thorough inspections and audits are conducted to identify areas for improvement, emphasizing the importance of adherence to established quality standards. Additionally, the implementation and management of a robust document control system play a crucial part in maintaining accuracy and accessibility of quality-related documentation. Data analysis is leveraged to derive actionable insights, driving continuous improvement in quality processes. The role extends to supplier and contractor management, enforcing quality expectations to guarantee the delivery of superior inputs. Customer complaints and non-conformities are investigated, leading to the implementation of corrective and preventive actions to enhance overall quality performance.

Key Responsibilities and Specific Accountabilities: (Results this role is expected to accomplish)

1. Develop and implement Quality Assurance (QA) and Quality Control (QC) strategies to ensure product and service excellence.

2. Establish and enforce quality standards, procedures, and guidelines across the organization.

3. Lead a team of QA/QC professionals, providing guidance, training, and support to ensure a high level of performance.

4. Collaborate with cross-functional teams to integrate quality measures into all phases of the product or project lifecycle.

5. Conduct thorough inspections and audits to identify areas for improvement and ensure compliance with regulatory requirements.

6. Design and execute quality control processes to monitor and verify product and service conformity.

7. Implement and manage a robust document control system for quality-related documentation.

8. Analyze data and metrics to identify trends, issues, and opportunities for continuous improvement.

9. Communicate quality expectations to suppliers, contractors, and internal teams, fostering a culture of quality consciousness.

10. Oversee the development and maintenance of quality assurance documentation and repots.

11. Investigate customer complaints and non-conformities, implementing corrective and preventive actions as needed.

12. Collaborate with project managers to ensure that quality requirements are integrated into project plans and execution.

13. Stay current with industry trends, standards, and regulations relevant to QA/QC.

14. Conduct regular training sessions on quality procedures, standards, and best practices for staff.

15. Foster a culture of continuous improvement by promoting quality awareness and accountability at all levels of the organization.

Desired Candidate Profile

Any Nationality

Bachelor of Technology/Engineering, Any Graduation

Any

1. The ideal candidate should hold a bachelor’s or master’s degree in civil or architectural Engineering from an internationally recognized university.

2. To be successful in this role, you should have no less than 20 years of experience in project management with multi-site development expertise with a strong track record of completion and delivery.

3. Membership in an international project management association is preferred but not mandatory.

4. PMP certification is strongly preferred.