Cashier

Job Description

Job Summary: The Cashier is responsible for processing customer transactions accurately and efficiently in a professional and friendly manner within an industrial catering environment. This includes handling various forms of payment, maintaining the cash register, and ensuring a smooth, seamless transaction experience for customers. The Cashier will work closely with the Head Cashier to maintain cash control procedures and contribute to a positive customer experience. The ideal candidate will have excellent attention to detail, strong numerical skills, and a customer service-oriented mindset.

Key Responsibilities:

1. Transaction Handling:

o Accurately process customer payments, including cash, credit/debit cards, and other forms of payment.

o Provide customers with receipts and change, ensuring all transactions are completed correctly and promptly.

o Monitor and ensure the cash register is balanced at the start and end of each shift, working closely with the Head Cashier to resolve any discrepancies.

2. Customer Service:

o Greet and assist customers with a friendly and professional demeanor, ensuring they feel welcome and valued.

o Answer customer inquiries about menu items, pricing, and promotions, ensuring they have an informed and pleasant shopping experience.

o Handle any customer complaints or issues related to transactions with courtesy and professionalism, escalating to the Head Cashier or Manager when necessary.

3. Cash Management & Reconciliation: o Maintain accurate records of all cash, credit, and debit transactions, ensuring the till is consistently balanced.

o Securely handle cash and ensure that all monetary transactions are in line with company policies and procedures.

o Assist the Head Cashier in reconciling daily cash takings and preparing any necessary reports.

4. Sales & Promotions:

o Inform customers of any ongoing promotions, discounts, or special offers, encouraging sales and enhancing customer satisfaction.

o Upsell products or services when appropriate to maximize sales opportunities.

5. Maintaining Cleanliness & Organization:

o Ensure the cashier station and surrounding areas are kept clean, organized, and stocked with necessary supplies (e.g., receipt paper, pens, etc.).

o Ensure the front of house is tidy and welcoming for customers.

6. Collaboration & Team Support:

o Work collaboratively with other team members, especially the Head Cashier, to ensure efficient operations. o Provide support to other departments as needed during peak hours or when there is a need for additional assistance.

7. Compliance with Health & Safety Standards:

o Adhere to all relevant health, safety, and hygiene protocols, ensuring food safety standards are followed in accordance with company policies.

o Ensure safe handling of cash and maintain security of the cashier area at all times.

Desired Candidate Profile

Indian, Filipino, Pakistani

Any Graduation

Any