Admin / Secretary
Job Description
Hiring: Admin / Secretary
Location: Al Quoz Industrial Area 4
Company: Active Auto Workshop
We are looking for a proactive and detail-oriented Admin / Secretary to support daily operations and coordination between departments at our busy automotive workshop.
===Administrative Duties===
-Manage all incoming calls, emails, and customer inquiries.
-Maintain digital and physical filing systems for service records, invoices, supplier agreements, and employee documents.
-Handle office supply inventory and maintain a tidy workspace.
-Assist in payroll preparation, petty cash handling, and staff records.
-Work with the PRO to process visas, renewals, cancellations, and labor card applications.
-Collect and submit documents for visa processing and monitor application status.
-Maintain confidential employee records (contracts, evaluations, disciplinary actions).
-Support management with staff evaluations, warnings, and end-of-service documentation.
-Assist in recruitment and onboarding processes.
-Draft and distribute internal memos, announcements, and meeting minutes.
-Coordinate with the accounting team for supplier payments, billing, and invoice follow-ups.
-Ensure compliance with data protection, safety documentation, and record retention policies.
-Support licensing, insurance renewals, and regulatory documentation.
-Maintain personnel records, time sheets, and leave applications.
===Customer Service===
-Greet and assist customers at the front desk.
-Schedule vehicle service appointments and follow up on service status.
-Provide clear updates and explanations regarding service or additional repairs.
-Handle customer complaints or escalate to the Workshop Manager.
===Service Coordination / Supervision===
-Prepare and encode daily job cards in the system.
-Monitor service progress and ensure timely job completion.
-Coordinate with the Supervisor and parts team for required spare parts.
-Handle customer quotations and invoicing.
-Supervise support staff and maintain workflow efficiency.
-Ensure accurate data entry for job cards, appointments, and inventory in the workshop management system.
===We Offer===
-Competitive salary
-Supportive and professional work environment
-Growth opportunities within the company
Apply now: +971 52 588 38 37
Language
English
Nationality
Any
Company Size
11-50
Benefits
Company Visa
Health Insurance
As per UAE law