Ecommerce Specialist

Job Description

E-Commerce Strategy & Operations:
Develop and execute short and long-term e-commerce business plans aligned with company objectives.
Analyze online sales trends and customer behaviors to optimize performance and increase conversion rates.
Oversee the end-to-end e-commerce operations including website management, product listings, inventory control, and logistics coordination.
Product Management:
Lead the selection, onboarding, and management of product assortments to meet market demand and align with consumer preferences.
Work with cross-functional teams to ensure timely availability, accurate descriptions, and quality presentation of all products online.
Pricing & Promotion:
Define pricing strategies and promotional plans to stay competitive and achieve sales targets.
Monitor competitor pricing and promotional trends and adjust strategies accordingly.
Vendor Management:
Identify, negotiate with, and manage relationships with vendors and third-party suppliers to ensure timely delivery and high-quality service.
Evaluate supplier performance and maintain cost-efficiency and product quality.
Order Fulfillment & Customer Satisfaction:
Oversee the order lifecycle to ensure smooth and timely fulfillment, delivery, and returns.
Collaborate with customer service teams to resolve customer issues and enhance the online shopping experience.
Cross-Functional Coordination:
Collaborate with marketing, IT, logistics, and warehouse teams to align e-commerce goals and activities.
Prepare performance reports and present insights to senior leadership regularly.
Key Skills & Qualifications:
Experience: Minimum of 2 years in a similar e-commerce role; retail industry experience preferred.
Track Record: Demonstrated success in managing online sales channels, improving conversion rates, and scaling digital operations.
Strategic Thinking: Strong analytical and decision-making skills related to product mix, pricing, fulfillment, and vendor partnerships.
Communication: Excellent verbal and written communication skills in both English and Arabic.
Presentation & Interpersonal Skills: Capable of presenting performance updates, leading cross-functional discussions, and managing teams.
Organizational Abilities: Strong planning, time management, and coordination skills with attention to detail and deadlines.
Tools & Platforms: Familiarity with e-commerce platforms (e.g., Shopify, Magento,noon,AMAZON,Hungerstation), digital analytics tools, and ERP systems is a plus.
Desired Candidate Profile

Indian, Saudi Arabian, Any Nationality

Bachelor of Commerce, Bachelor of Business Administration, Bachelor of Arts

Male

Minimum 2 years of experience in an e-commerce role.

Proven record in e-commerce business management, preferably in the retail industry.

Strong ability to strategize and execute decisions on product strategy, pricing, order fulfillment, and vendor selection.

Excellent communication, interpersonal, and presentation skills.

Strong planning, organizational, and team coordination abilities.

Proficient in Arabic Communication