IT Support Engineer

Job Description

Technical Support:Provide first-level technical support for hardware, software, and network issues through various channels like phone, email, or ticketing systems.
Installation and Configuration:Assist with the installation, configuration, and maintenance of computer systems, software, and peripherals.
User Management:Manage user accounts, permissions, and access to ensure data security.
Project Administration:Maintain project documentation, track progress, and manage project records.
Communication and Coordination:Act as a liaison between project teams, coordinate meetings, and facilitate communication among stakeholders.
Reporting and Documentation:Prepare and distribute project status reports, and document solutions and resolutions for support issues.
Issue and Risk Management:Help identify and resolve project issues and risks, and ensure adherence to project timelines and budgets.
Training:Provide guidance and basic training to end-users on IT tools and applications.
Inventory Management:Maintain an inventory of IT hardware and software licenses.

Desired Candidate Profile

Any Nationality

MBA/PG Diploma in Business Mgmt(Information Technology)

Male

IT Engineer related Degree

5 to 6 Years Experience