Job Description
Client Relationship Management: Build and maintain long-term relationships with clients in the A2P SMS and telecom industries.
Business Growth: Identify and develop new opportunities, expand market presence, and meet revenue objectives through strategic engagement and tailored solutions.
Client Support: Serve as the primary point of contact for clients, ensuring their requirements are met and issues are resolved promptly and professionally.
Cross-Team Collaboration: Work closely with internal departments to ensure smooth execution of client projects and campaigns.
Market Awareness: Stay informed about industry trends, competitive movements, and emerging technologies within the messaging ecosystem.
Performance Reporting: Monitor and report on account performance, client engagement metrics, and overall business growth.
Desired Candidate Profile
Saudi Arabian
Bachelor of Business Administration
Any
Job Title: Social Development Representative
Location: Riyadh, KSA
Working Hours: Sunday to Thursday, 9:00 AM to 5:00 PM
About Broadnet Technologies
Established in 2003, Broadnet Technologies is a leader in telecommunications and messaging technology. We specialize in delivering innovative messaging solutions such as Bulk SMS, A2P SMS, HLR, SMSC Gateway, and SMS Firewall.
We are seeking a motivated and experienced Social Development Representative to join our team in Riyadh. This role combines client relationship management with strategic business development, focusing on data-driven marketing and communication solutions that foster strong partnerships and community engagement within the telecom sector.
Key Responsibilities
Client Relationship Management: Build and maintain long-term relationships with clients in the A2P SMS and telecom industries.
Business Growth: Identify and develop new opportunities, expand market presence, and meet revenue objectives through strategic engagement and tailored solutions.
Client Support: Serve as the primary point of contact for clients, ensuring their requirements are met and issues are resolved promptly and professionally.
Cross-Team Collaboration: Work closely with internal departments to ensure smooth execution of client projects and campaigns.
Market Awareness: Stay informed about industry trends, competitive movements, and emerging technologies within the messaging ecosystem.
Performance Reporting: Monitor and report on account performance, client engagement metrics, and overall business growth.
Qualifications
Experience: Minimum of 4 years in sales, client relations, or account management, preferably within the A2P SMS or telecommunications sector.
Education: Bachelor’s degree in Business, Marketing, Communications, or a related field.
Key Skills
In-depth understanding of A2P SMS technologies and messaging products.
Excellent communication, negotiation, and interpersonal skills.
Proven record in achieving sales targets and expanding client portfolios.
Strong organizational and analytical abilities.
Proficiency in CRM tools, reporting systems, and data-driven decision-making.
You can check our pages:
LinkedIn, Fb, Insta and Twitter: Broadnet Technologies