Electronic Technician

Job Description

Installation and Setup: Undertaking demo, installation and connection of new power tools and appliances, ensuring they are properly configured and functioning according to specifications.

Troubleshooting and Repair: Diagnosing and repairing a wide range of power tools, appliance malfunctions, including electrical, mechanical, and plumbing issues.

Maintenance: Performing routine maintenance checks and services on power tools & appliances to prevent future breakdowns and ensure optimal performance.

Customer Service: Providing excellent customer service by explaining technical issues clearly, offering solutions, and ensuring customer satisfaction.

Technical Guidance: Mentoring and training junior technicians, sharing knowledge and best practices in repair.

Inventory Management: Managing parts inventory to ensure timely repairs and minimize downtime.

Documentation: Maintaining accurate records of repairs, maintenance, and service calls.

Safety Compliance: Ensuring all work is performed safely and in accordance with safety regulations and guidelines.

Desired Candidate Profile

Indian, Filipino, Pakistani

Diploma(Electrical)

Any

Experience: 3 to 5 years relevant experience in home appliance repair and maintenance in Saudi Arabia.

Technical Proficiency: Strong technical skills in power tools, appliances repair, including electrical, mechanical, and plumbing systems.

Problem-Solving: Ability to diagnose and troubleshoot complex technical issues effectively.

Communication Skills: Excellent communication skills to explain technical information to customers and colleagues.

Customer Service: Ability to provide excellent customer service and build rapport with clients.

Physical Stamina: Ability to lift heavy appliances and work in various environments.

Attention to Detail: Accuracy in diagnosing and repairing, as well as maintaining records.

Teamwork: Ability to work effectively with other technicians and collaborate with customer service teams.

Education: High school diploma or equivalent, with potential for further technical training or certification.