Team Leader – Call Centre

Job Description

We are looking for an experienced Call Center Team Leader to join our dynamic team.

Requirements:

Minimum 2 years of experience as a Team Leader in a call center environment
Previous experience in managing inbound operation queues
Strong communication and leadership skills
Ability to train, motivate, and guide team members
Fluent in English and Arabic (spoken & written)
Solid knowledge of SLA, ACR, AHT, and MS Office tools
Willingness to work in shift schedules
What We Offer:

Attractive salary package
Growth and career development opportunities
Professional and supportive work environment
If you have the skills and passion to lead a successful team, we want to hear from you!

SEND YOUR CVS ON 5047 33 88

Desired Candidate Profile

Any Arab National, Any GCC National

Secondary School, Intermediate School, Bachelor of Business Administration, Bachelor of Arts

Any