Card Management system

Job Description

Manage the day-to-day operations and performance of the Debit Card Management System (Cortex or equivalent core card system).

Monitor system availability, uptime, and performance, ensuring uninterrupted debit card services.

Lead or support system upgrades, patches, and version releases, ensuring minimal disruption to business operations.

Manage and conduct Business Continuity Planning (BCP) and Disaster Recovery (DR) testing for the card platform.

Handle the end-to-end debit card lifecycle, including:

Card issuance

Card activation

Card blocking and unblocking

Reissuance and replacement

Card expiry and closure

Ensure compliance with card security protocols and standards, including:

EMV

HSM operations

Cryptographic key management

Perform data analysis and troubleshooting using SQL queries to support operations, reporting, and incident resolution.

Use Unix/Linux commands for system monitoring, log analysis, and operational support.

Coordinate with internal teams, vendors, and stakeholders to resolve issues and improve system stability.

Ensure adherence to security, compliance, and audit requirements related to card

Desired Candidate Profile

Any Arab National, Any GCC National, Bahraini

Bachelor of Technology/Engineering(Computers, Electronics/Telecomunication)

Male

Strong experience with Debit Card Management Systems (Cortex or equivalent). Deep understanding of debit card lifecycle processes. Solid knowledge of card security standards: EMV, HSM, cryptographic key management. Very good hands-on experience with SQL queries. Very good working knowledge of Unix/Linux commands. Experience in BCP and DR planning and testing for mission-critical systems. Proven experience in system upgrades, patching, and performance monitoring. Strong analytical, troubleshooting, and communication skills.