CRM Associate

Job Description

Summary:

● Supporting CRM campaigns and activities.

● Focusing on customer segmentation and mapping journeys.

● Leveraging knowledge of Saudi language and culture.

● Working closely with senior team members to execute plans.

Responsibilities

● Setting up and running CRM campaigns across multiple channels.

● Maintaining customer databases and updating segmentation lists.

● Tracking and analyzing campaign performance and customer behaviors.

● Assisting in optimizing customer journeys based on data insights.

● Communicating in both Arabic and English.

● Preparing simple reports on campaign results.;

Desired Candidate Profile

Any Arab National

Any Graduation

Any

● Bachelor’s degree in marketing, business, or a related field.

● Some experience in CRM or marketing roles is a plus. Experience with CRM tools like CleverTap, Braze, Klavio, etc.

● Strong understanding of Arabic language and cultural nuances.

● Basic skills in data analysis and segmentation tools.