Head of Product & Technology

Job Description

• Develop and execute the technology strategy and product roadmap for Retm and other digital services.

• Lead and mentor cross-functional teams (Back-End, Front-End, UX/UI, QA) to ensure high-quality deliverables.

• Manage the full product lifecycle: requirements analysis, design, development, testing, release, and iteration.

• Build and maintain a secure and scalable development environment using CI/CD pipelines.

• Oversee integration with external systems and APIs (Google Workspace, CRM, Marketing & Analytics tools).

• Design and optimize cloud-based SaaS architecture ensuring system reliability and uptime ≥ 99%.

• Collaborate with executive management to prioritize development goals and product enhancements based on customer feedback and data insights.

• Define and track key performance indicators (KPIs) for technology and product performance. • Ensure compliance with cybersecurity and data privacy standards.

• Manage relationships with technology vendors and cloud service providers.

Desired Candidate Profile

Saudi Arabian

Bachelors in Computer Application(Computers), Masters in Computer Application(Computers), MBA/PG Diploma in Business Mgmt(Information Technology)

Any

kills & Experience:

• 7–10 years of experience in software development, product management, or technology leadership roles.

• Proven experience in building or managing SaaS platforms or cloud-based products.

• Strong understanding of web and cloud technologies including: Cloud (SaaS / PaaS), APIs, Databases (SQL/NoSQL), CI/CD, Git, Google Cloud or AWS.

• Hands-on experience using Google Workspace (Docs, Sheets, Meet, Drive) for project coordination and collaboration.

• Solid knowledge of Agile/Scrum methodologies.

• Familiarity with UX/UI principles and data-driven decision-making.

• Excellent communication and leadership skills.

• Fluent in Arabic and proficient in English (technical communication).