Retail Sales Consultant

Job Description

Role Purpose To Offer Exceptional customer service whilst maximizing all sales opportunities.

Key Accountabilities

• Deliver excellent customer service.

• Follow the sales process to maximize sales.

• Understand features and benefits of all Travelex product lines.

• Use every opportunity to upsell and cross-sell.

• Recognize the warning signs of questionable transactions and mitigate possible effects of the sale.

• Adhere to promotional marketing offers.

• Manage till stocks.

• Achieve individual KPI’s/target.

• Fully investigate over and shorts (differences) and report.

• Adhere to company and location policy and procedures, including Audit, Risk, Health & Safety, Security and customer service requirements.

• Ensure compliance to legal and corporate requirements.

• Maintain high standards of housekeeping and presentation of stores.

• Contribute to the success of the team.

• Complete training within required timelines.

Desired Candidate Profile

Tunisian, Algerian, Filipino

Secondary School(Academic / General)

Any

• Retail, cash handling and/or banking experience.

• Good customer service skills.

• Good numerical ability.

• Good knowledge of product, services, and procedures.

• Demonstrated experience working with computer systems.

• Ability to work independently as well as in a team environment.

• Ability to handle routine activities with attention to accuracy and detail.

• Flexibility to work different shifts and locations as required.

• English language skills.