supervisor cleaning
Job Description
Supervise and manage cleaning teams (14–30 staff, including 2–6 Team Leaders) to ensure high standards of cleanliness across all assigned areas.
Monitor daily cleaning operations, quality, performance, and compliance with approved cleaning standards and procedures.
Organize staff shifts, duty rosters, overtime, and ensure adequate manpower coverage.
Train, guide, and motivate cleaning staff to improve performance and service quality.
Conduct regular inspections of offices, departments, public areas, and facilities to ensure cleanliness and hygiene standards are maintained.
Ensure compliance with BICS standards, health & safety regulations, and housekeeping operational manuals.
Handle customer complaints, special cleaning requests, and participate in major cleaning projects when required.
Monitor, request, and control cleaning materials, chemicals, and equipment to minimize waste and ensure availability of Safety Data Sheets (SDS).
Prepare and submit daily and weekly operational reports to line management.
Generate and close service tickets using Maximo or CAFM systems.
Maintain housekeeping equipment registers and coordinate repairs with the Hard Services Department.
Promote a safe working environment, staff welfare, proper grooming, hygiene, and professional appearance of the cleaning team.
Desired Candidate Profile
Saudi Arabian
Any Graduation
Male
Saudi National (mandatory requirement).
High School Diploma or equivalent (Hospitality Diploma preferred).
BICS Certification or equivalent (required).
Minimum 6 years of experience in cleaning or related services, including supervisory experience.
Strong knowledge of cleaning methods, chemicals, color coding, green cleaning products, and safety practices.
Proven leadership skills with the ability to manage, train, and motivate large teams.
Good communication skills with basic English reading and writing ability.
Strong organizational, time management, and problem-solving skills.
Experience using cleaning and janitorial equipment.
Familiarity with Maximo or CAFM systems is an advantage.
HACCP, COSHH, IOSH training or certification is a plus.
Willingness to work flexible hours, including nights and weekends.
Physically fit with the ability to lift heavy objects and work in various weather conditions.