Recreation Attendant | General Recreation (AFR -SR)

Job Description

This function is to ensure exceptional Recreation Experiences for our guests in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless service experience. Ensure that each guest has a safe and an energized experience from welcome until farewell.

Prevent complaints and ensure adequate service recovery where needed.
Pro-actively communicate with fellow Ambassadors, always with the guests interests at heart.
Put Customer First
Drive for Results
Learning
Resilience
Adaptability
Desired Candidate Profile

Any Nationality

Diploma

Any

Genuine service personality, with high EQ.
Minimum 2 years of similar experience in a 5-star hospitality industry.
Minimum 2 years of supervisory experience for those required to manage teams.
A strong command of spoken English is required; additional language is an asset.
Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred.
Ensure all operational tasks are conducted in line with the service standards and procedures.
Go the extra (s)mile where possible.