Operations Manager

Job Description

Roles and Responsibilities

Ensure ground operations function smoothly and in a cost-effective way

Manage and streamline end-to-end cold chain logistics operations while ensuring compliance with industry standards.

Handle the transportation of temperature-sensitive shipments, including pharmaceuticals and healthcare products.

Utilize and oversee tools and equipment specific to cold chain logistics to maintain optimal temperature and quality.

implement protocols for time- and temperature-sensitive shipments.

Supervise operational teams to meet efficiency and performance benchmarks.
· Build and nurture client relationships to ensure exceptional customer service

· Improve operational management systems, processes and best practices

· Help the organization’s processes remain legally compliant

· Formulate strategic and operational objectives

· Examine financial data and use them to improve profitability

Manage budgets and forecasts

· Perform quality controls and monitor KPIs

· Recruit, train and supervise employees

· Service Levels, Claims, and Truck Management

· Manage & record temperature data using Dataloggers & ensure Conditioning, sufficient gel ice and dry ice wherever necessary for temperature-intact transportation of bio samples

Ensure the health and safety of the Team, assets and shipments

Required profile for candidates

Indian

Any graduation()

any

Education: Bachelor Degree, Logistics / Supply Chain Management, Industrial Engineering, or related field

Experience: 5 years or more in similar position

Certification: 5S, Six Sigma or Kaizen, Finance for Non-Finance—considered as additional qualification

Education: Bachelor’s degree in industrial engineering or any related filed

Experience: 2-3 Years in same/similar